Official Document

Terms and Conditions 7thb Platform – Complete User Guide

Please read this document carefully before using the 7thb platform. By registering or using any of our services, you agree to comply with all terms stated herein.

Updated: January 2026

Item Important Things You Need to Know

Six key points in the 7thb Terms and Conditions that every member should understand before starting to play.


Account Eligibility

Only individuals aged 18 and above are permitted to register and use the 7thb platform. Each user may only hold one active account. Duplicate registrations will result in account closure without notice.

Deposits & Withdrawals

All deposits and withdrawals are processed through secure, licensed payment channels. Withdrawals will be processed within 15 minutes to 2 hours, subject to successful identity verification.

Bonus & Promotion Terms

All bonuses are subject to the minimum wagering requirements stated in each offer. Bonus abuse, including multi-account wagering or hedging strategies, is strictly prohibited.

Account Security

You are fully responsible for the security of your password and account. 7thb will never request your login credentials through any channel. Please report any unauthorised access immediately.

Prohibited Activities

Fraud, money laundering, use of automated software (bots), game manipulation, and any activities that violate the law are strictly prohibited and may result in account closure and legal action.

Terms Amendment

7thb reserves the right to amend these Terms and Conditions at any time. Amendments take effect immediately upon publication on the official website. Continued use of the platform constitutes acceptance of the latest terms.

1. Introduction & Acceptance of Terms

By accessing, registering for, or using any part of the 7thb platform — whether through the official website or mobile app — you automatically agree to be bound by all Terms and Conditions set out in this document.

Welcome to 7thb, an online entertainment platform built specifically to meet the needs and preferences of Malaysian players. This Terms and Conditions document constitutes a legally binding agreement between you as the user and 7thb as the platform operator.

We understand that reading terms documents is something many people overlook, but we encourage you to read it carefully as it contains important information about your rights and responsibilities as a member of our platform. These terms are designed to protect the interests of all parties — both you as a player and the integrity of the platform as a whole.

If you disagree with any part of these terms, please stop using our platform immediately. If you have any questions about these terms, our customer support team is available to assist you via live chat 24/7.

2. Eligibility & Account Registration

To register and use 7thb services, you must meet all of the following eligibility requirements without exception:

  • Aged 18 years and above on the date of registration.
  • An individual acting on their own behalf, not representing any commercial entity or third party.
  • Not residing in a region or jurisdiction that prohibits online gambling activities.
  • Having the legal capacity to enter into a binding agreement.
  • Never previously been banned from using the 7thb platform.

During the registration process, you are required to provide complete, accurate, and up-to-date information. This includes your full name, date of birth, active email address, and mobile number registered in your name. 7thb reserves the right to request official document verification at any time to confirm your identity, particularly before processing your first withdrawal or when suspicious activity is detected on your account.

Identity Verification (KYC) Process

As a platform adhering to international standards, 7thb implements strict Know Your Customer (KYC) procedures. You may be required to submit a copy of your identification card, bank statement, or other supporting documents. This process is typically completed within 24 hours and is carried out to ensure the security of your account and compliance with applicable legal requirements.

3. User Account Management

Each user is only permitted to have one active account at any one time. Holding multiple accounts — whether under different names, addresses, or devices — is a violation of our usage terms and will result in the closure of all such accounts along with the forfeiture of any remaining balances and bonuses.

Account Security Responsibilities

You are fully responsible for:

  • Keeping your password and account login details confidential.
  • Ensuring no other party accesses your account without authorisation.
  • Using a strong, unique password that is not used on any other platform.
  • Report immediately to the support team if you suspect your account has been accessed by an unauthorised party.
  • Updating your account information whenever changes occur, including phone number and email address.

7thb will never ask for your password or sensitive account information via email, live chat, or any other communication channel. If you receive such a request, it is a fraudulent attempt — please report it to us immediately.

4. Deposits, Withdrawals & Financial Transactions

7thb supports a variety of secure and convenient payment methods for Malaysian players, including FPX, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, and all major local banks. All transactions are processed through licensed payment channels protected by 256-bit SSL encryption.

Deposit Limits

Minimum and maximum deposit limits vary depending on the selected payment method. Detailed information on these limits is available on our platform's Deposit page. 7thb does not charge any processing fees for deposits; however, your bank or e-wallet provider may apply their own charges.

Withdrawal Process

Withdrawals will be processed within 15 minutes to 2 hours once the request has been approved. This period is subject to:

  • Completed and successful identity verification (KYC).
  • Meeting the wagering requirements for any bonus received.
  • There is no active investigation or inquiry into your account.
  • The withdrawal amount is within the limits set for your account tier.

7thb reserves the right to delay or place a temporary hold on withdrawals if any suspicious activity is detected or further verification is required to protect your interests. In such cases, our team will contact you through your registered communication channel.

Currency & Exchange Rates

All transactions on the 7thb platform are conducted in Malaysian Ringgit (MYR). For payments made via international e-wallet platforms, the prevailing exchange rate set by the payment provider will apply.

5. Bonuses, Promotions & Rewards Programme

7thb offers a wide range of exciting bonuses and promotions for our members, including welcome bonuses, deposit bonuses, weekly cashback, tournament prizes, and a VIP programme. All offers are subject to the specific terms and conditions stated in each respective promotion.

Important: All bonuses are subject to wagering requirements that must be fulfilled before a withdrawal can be made. Failure to meet these requirements means the bonus and any associated wins cannot be withdrawn.

General Bonus Terms

  • Bonuses may only be claimed by eligible accounts that have completed identity verification.
  • Each promotion has a different validity period — make sure you claim and use your bonus within the specified timeframe.
  • Using multiple accounts to claim the same bonus is prohibited and will result in the cancellation of all bonuses and account closure.
  • 7thb reserves the right to modify, suspend, or cancel any bonus at any time.
  • In the event of any bonus-related dispute, 7thb's decision is final.

7thb VIP Programme

The 7thb VIP Programme is designed to reward our loyal players with exclusive benefits that grow with each membership tier. Benefits include higher withdrawal limits, personalised deposit bonuses, special cashback, a dedicated account manager, and early access to exclusive promotions. VIP tiers are determined based on playing activity during the current period and are subject to periodic review.

6. Game Rules & Integrity

7thb is committed to providing a fair, transparent, and secure gaming environment for all players. All games on our platform use independently certified Random Number Generators (RNG) to ensure that every round's outcome is truly random and cannot be manipulated.

Game Results

The results of all games are final and cannot be disputed unless there is substantial evidence of a technical failure or system error. In the case of a clear technical failure, 7thb reserves the right to void the affected round and refund the wagering amount to the player.

Live Casino Games

For Live Casino games, results announced by the dealer are final. In the event of any discrepancy between what is displayed on screen and the system records, the records stored on 7thb's servers shall serve as the official reference.

7. Prohibited Activities

The following are strictly prohibited on the 7thb platform and may result in account closure and legal action:

  • Identity fraud — registering using false information or another person's identity.
  • Money laundering — using the platform to process or conceal proceeds of crime.
  • Use of bots or automated software — using scripts, bots, or any automated software to play or exploit the system.
  • Multi-account hedging — simultaneously wagering on both sides using more than one account to guarantee artificial profits.
  • System bug exploitation — deliberately exploiting technical vulnerabilities for unauthorized gain.
  • Disruption to other users — sending offensive, threatening, or harassing messages to other users within the gaming environment.
  • Hacking attempts — any attempt to breach or compromise the platform's security systems.

8. Privacy & Data Protection

7thb takes your privacy seriously. All personal data collected during registration and use of our platform is handled in accordance with our separate Privacy Policy, which forms part of this agreement. You may read our full Privacy Policy on the Privacy Policy.

In summary, we collect data for the purposes of identity verification, transaction processing, service improvement, and legal compliance. We do not sell or share your personal data with third parties for marketing purposes without your consent. Your data is protected by 256-bit SSL encryption and stored on secure servers that are regularly audited.

9. Liability Limits & Disclaimer

7thb strives to provide uninterrupted service at all times; however, we cannot guarantee that the platform will always be free from technical disruptions, maintenance downtime, or issues beyond our control. In such situations:

  • 7thb is not liable for any financial losses arising from technical disruptions beyond our control.
  • 7thb is not liable for any indirect, incidental, or consequential losses suffered by users.
  • The maximum total liability of 7thb to any user under any circumstances is limited to the net deposit amount made by that user within the 30 days preceding the incident.

Playing on the 7thb platform is at your own risk. We encourage all players to gamble responsibly and only wager amounts they can afford to lose. For more information on responsible gaming, please visit the Responsible Gaming us.

10. Account Closure & Suspension

7thb reserves the right to close or suspend any account without prior notice if:

  • There is a breach of any section of these Terms and Conditions.
  • Account linked to fraudulent or suspicious activity.
  • The user failed to provide the requested identity verification documentation within the specified timeframe.
  • Account inactive for more than 12 consecutive months.

Users may also request account closure at any time by contacting our support team. For accounts closed due to responsible gaming reasons (self-exclusion), requests to reopen the account will be evaluated in accordance with our responsible gaming policy.

Balance in Closed Accounts

If an account is closed at the user's request and there is no breach of terms, any valid balance will be returned via the original payment method within 5–10 business days. However, for accounts closed due to a breach of terms, 7thb reserves the right to forfeit any balance, bonuses, and wins held in the account.

11. Governing Law & Dispute Resolution

These Terms and Conditions are governed by and interpreted in accordance with the laws applicable in the jurisdiction where 7thb operates. Any dispute arising from or relating to the use of this platform shall first be resolved through amicable negotiation between both parties.

If a resolution through negotiation cannot be reached within 30 days, the dispute shall be submitted to binding arbitration in accordance with the prescribed procedures. The arbitration decision is final and binding on both parties.

Terms Amendment

7thb reserves the right to modify, update, or replace any part of these Terms and Conditions at any time. Amendments take effect immediately upon publication on our official website. You are encouraged to review this page periodically to stay informed of the latest terms. Continued use of the platform following any amendment constitutes acceptance of the revised terms.

12. Contact Us

If you have any questions, concerns, or require further clarification on any part of these Terms and Conditions, the 7thb support team is ready to assist you via:

  • Live Chat 24/7 — available directly on our mobile app and website.
  • Official email — [email protected] (response within 24 hours)

We are committed to ensuring every enquiry receives prompt and accurate attention in the shortest time possible. Your satisfaction and trust are our top priority.

By using the 7thb platform, you confirm that you have read, understood, and agreed to comply with all Terms and Conditions set out in this document. This document is effective from 1 January 2026.

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